Clear Policies, SOPs, and Operational Guides for Small Businesses and ANCs
Policies, SOPs, and Guides — Written by Someone Who's Sat Across from Federal Auditors
True North Governance (TNG) is a single-principal consulting practice. When you engage TNG, you work directly with me — not a junior associate or a subcontracted writer — from the first conversation through final delivery.
I work with small businesses and Alaska Native Corporations to develop the policies, SOPs, and operational guides their teams need to work consistently and stay compliant. If your organization operates in the federal contracting space, you already know what auditors look for. I write documentation that holds up when they come looking.
Strengthen Your Daily Operational and Staff Level Performance.
Whether you're a small business finding your footing in the federal space, or an Alaska Native Corporation managing complex operations across multiple entities, TNG is built to support you. I develop practical SOPs, internal manuals, and policy frameworks that make your organization audit-ready and built to last. Partner with TNG to strengthen your internal systems and operate with the confidence of a seasoned government contractor.
Supporting Small Business and Alaska Native Corporation Operational and Staff Teams Navigating Complex Federal Government Requirements.
Operational Policy Systems
From Rules to Reality: Building Your Policy Foundation
Every well-run organization starts with clear rules of the road. I work with your leadership team to develop practical policy frameworks that reflect how your business actually operates — and what federal requirements demand of it. These aren't shelf documents. They're the foundation everything else is built on.
Standardized Workflows
Turning Policy into Practice: Defining How Work Gets Done
Once your policies are in place, the next step is making sure your team knows exactly how to carry them out. I translate your policy framework into step-by-step standard operating procedures (SOPs) that remove guesswork, reduce errors, and keep your staff aligned — whether they're onboarding a new hire or responding to a federal audit.
Desk Guides and Manuals
Putting It All in Writing: Guides Your Team Will Actually Use
SOPs tell your team what to do. Guidebooks and manuals show them how — and give managers the tools to lead consistently across every department and project. I develop plain-language guides and operational manuals tailored to your organization, so institutional knowledge doesn't walk out the door when someone leaves.
For Policy and Procedures Solutions
Contact TNG today using the information request form
Operational Governance for Small Businesses and Alaska Native Corporations
Implement clear, audit-ready staff procedures that align with federal rules and your internal mission.